cisco 3842 13 1086 manual

The Cisco 3842 13 1086 is a high-performance integrated services router designed for enterprise branch offices. It features advanced security, wireless LAN controller capabilities, application visibility and control, and high-speed WAN connectivity. Below are key sections for safety, features, installation, configuration, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Managing Network Services 8. Security Features 10. Care & Maintenance 11. Regulatory Information 12. Troubleshooting

Features at a Glance

Key components: Integrated services router with wireless controller, Gigabit Ethernet ports, console port, USB ports, and modular service slots.

Feature	Description
Gigabit Ethernet Ports	For LAN and WAN connectivity
Wireless LAN Controller	Integrated controller for managing access points
Console Port	For command-line interface (CLI) access
USB Ports	For storage, 3G/4G modems, or software updates
Service Module Slots	For adding network service modules
Power Supply	Internal AC/DC power supply
Security Features	Integrated firewall, VPN, and intrusion prevention
Management	Cisco IOS XE software with web GUI and CLI
QoS	Advanced Quality of Service for voice and video
Redundancy	Optional redundant power supply

Installation

Unpack and inspect contents. Ensure proper rack mounting or placement.

Rack Mounting: Use provided brackets to mount in standard 19-inch rack.
Connect Power: Plug into appropriate AC power source.
Connect Network Cables: Use Ethernet cables to connect LAN/WAN ports.
Connect Console Cable: Use provided cable for initial configuration.

WARNING! Ensure proper ventilation and clearance around the router. Use appropriate grounding.

First-Time Setup

Power on router; access configuration interface.

Console Access: Connect console cable to PC terminal emulator (9600 baud).
Initial Configuration: Follow setup wizard or use CLI commands.
Network Configuration: Set IP addresses, subnet masks, and default gateway.
Wireless Setup: Configure SSID, security settings for wireless networks.
Security Configuration: Enable firewall, set up VPN access.

CAUTION! Secure all connections and document configuration settings.

Specifications

Model: Cisco 3842 13 1086 Integrated Services Router.
Ports: 4x Gigabit Ethernet, 2x SFP, Console, USB 2.0/3.0.
Wireless: Integrated wireless LAN controller for up to 50 access points.
Performance: Up to 500 Mbps throughput with services enabled.
Memory: 4 GB DRAM, 4 GB flash memory.
Power: 100-240V AC, 50-60Hz.
Operating Temp: 0°C to 40°C (32°F to 104°F).
Dimensions: 1.75" H x 17.5" W x 14.5" D (rack units).
Software: Cisco IOS XE 16.x or later.

Controls and Settings

Access configuration via Console CLI or Web GUI. Front Panel: Power LED, System LED, Port status LEDs.

Console Access: Use terminal emulator (PuTTY, Tera Term) at 9600 baud rate.

Web GUI: Access via configured IP address in browser. Configuration Areas: Interface setup, wireless controller, security policies, QoS settings, routing protocols, system management. CLI Commands: configure terminal, interface gigabitethernet 0/0, ip address, show running-config.

Connecting Devices

LAN Devices: Connect to Gigabit Ethernet ports. WAN Connection: Use appropriate WAN interface. Wireless Access Points: Connect to switch ports for management.

Power off devices before making connections.
Use proper Ethernet cables (Cat5e or better).
Configure VLANs as needed for network segmentation.
Verify link status LEDs after connection.

Tip: Label all cables for easy identification and troubleshooting.

Managing Network Services

Supports routing, switching, wireless, security, and application services.

Routing Configuration: Configure static routes or dynamic routing protocols (OSPF, EIGRP).
Wireless Management: Set up SSIDs, security policies, access point groups.
Quality of Service: Configure policies for voice, video, and data traffic.
VPN Setup: Configure site-to-site or remote access VPN tunnels.
Monitoring: Use show commands or web interface to monitor performance.
Updates: Perform software upgrades via USB or TFTP.
Backup: Regularly backup configuration to external storage.
Logging: Configure syslog servers for event monitoring.

WARNING! Always backup configuration before making changes. Test changes in maintenance window.

Security Features

Firewall: Stateful packet inspection with zone-based policies. VPN: IPsec and SSL VPN support. Intrusion Prevention: Integrated IPS with signature updates. Access Control: Role-based access control (RBAC) for administrators.

Care & Maintenance

Keep router in clean, dust-free environment. Ensure proper ventilation. Regularly check for software updates and security patches.

CAUTION! Do not block ventilation openings. Use compressed air for cleaning if needed.

Regulatory Information

FCC Part 15: Class A digital device; complies with interference limits for business use. CE Mark: Complies with European directives. Copyright © Cisco Systems, Inc. All rights reserved. For support, visit www.cisco.com or contact Cisco Technical Assistance Center.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power cable/outlet	Check power cable connection; verify outlet power; check power supply.
No network connectivity	Cable/config	Verify cable connections; check interface configuration; test with known good cable.
Wireless not working	Configuration/radio	Verify wireless configuration; check radio status; ensure proper channel selection.
Slow performance	Bandwidth/CPU	Check bandwidth usage; monitor CPU utilization; verify QoS configuration.
Configuration lost	Power/save	Ensure configuration saved with "write memory"; check for power fluctuations.

Reset: Use mode button for factory reset if configuration access lost.

Service: Cisco Technical Assistance Center: 1-800-553-2447; www.cisco.com/support