Cisco 8841 Phone Manual

The Cisco 8841 is a business-class IP phone featuring a high-resolution color display, support for up to 5 lines, integrated Gigabit Ethernet switch, Power over Ethernet (PoE) support, HD voice quality, built-in Bluetooth for headset connectivity, and advanced call management features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Call Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: High-resolution color display, Handset, Speakerphone, Navigation cluster, Programmable line/speed dial buttons, Volume control, Headset port, Ethernet ports.

Feature	Description
Display	High-resolution color LCD with backlight
Lines	Supports up to 5 lines with programmable buttons
Network	Integrated Gigabit Ethernet switch with PoE support
Audio	HD voice quality, wideband audio support
Bluetooth	Built-in for wireless headset connectivity
Headset Port	Standard 3.5mm jack for wired headset
Speakerphone	Full-duplex for hands-free conversations
Power	PoE (802.3af) or optional power adapter
Security	Encrypted signaling and media support
Protocols	SIP and SCCP protocol support

Installation

Unpack and inspect contents. Place phone on stable surface.

Connect to network: Use Ethernet cable from switch to phone's NETWORK port.
Connect computer: Use second Ethernet cable from phone's PC port to computer.
Connect handset: Plug coiled handset cord into handset port.
Power connection: Use PoE from switch or connect optional power adapter.
Connect headset: Plug into headset jack or pair Bluetooth headset.

WARNING! Use only approved power sources. Ensure proper ventilation around phone.

First-Time Setup

Power on phone; follow on-screen prompts.

Network registration: Phone will attempt to obtain IP address and register with call server.
Configure settings: Use Settings menu to configure time, date, and language preferences.
Program buttons: Assign functions to programmable buttons through web interface or call server.
Test features: Make test call to verify audio quality and functionality.

CAUTION! Do not expose phone to liquids or extreme temperatures during setup.

Specifications

Display: High-resolution color LCD, 3.5-inch screen.
Audio Codecs: G.711, G.722, G.729, iLBC.
Network: 10/100/1000 Mbps Ethernet with PoE (802.3af).
Protocol Support: SIP and SCCP.
Bluetooth: Version 3.0+ for headset profile.
Power Consumption: Maximum 6.3W with PoE.
Operating Temperature: 32°F to 104°F (0°C to 40°C).
Dimensions: 8.3 x 10.2 x 6.3 inches (210 x 260 x 160 mm).
Weight: 3.3 lbs (1.5 kg).

Controls and Settings

Access menu via Settings button. Front Panel: Speakerphone, Mute, Headset, Volume controls, Navigation cluster.

Buttons: Line buttons, Hold, Transfer, Conference, Messages, Settings, Speakerphone, Mute, Headset, Volume.

Display Settings: Brightness, contrast, backlight timeout. Audio Settings: Ringtone selection, volume levels, audio quality. Network Settings: IP configuration, VLAN settings, QoS. Phone Settings: Time/date, language, screen saver. Security: Phone lock, password protection.

Connecting Devices

Network: Ethernet cable to NETWORK port. Computer: Ethernet cable to PC port. Headset: Wired to headset jack or Bluetooth pairing.

Turn off phone before connecting additional devices.
Match cables to appropriate ports.
For Bluetooth: Enable Bluetooth in settings, put headset in pairing mode.
Verify connections through phone status indicators.

Tip: Use quality Ethernet cables for optimal network performance.

Advanced Call Features

Supports multiple call handling features for business use.

Make call: Lift handset or press Speakerphone, dial number.
Answer call: Lift handset, press Speakerphone, or press Answer softkey.
Hold: Press Hold button during active call.
Transfer: Press Transfer, dial recipient, press Transfer again.
Conference: Press Conference, dial participant, press Conference again.
Forward calls: Configure through call forwarding settings.
Voicemail: Press Messages button to access voicemail.
Speed dial: Program frequently called numbers to speed dial buttons.

WARNING! Do not use phone while driving or operating machinery.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Adjustable volume for ringer, handset, speakerphone. Hearing Aid Compatible: M3/T3 rating for hearing aid compatibility. Large Text: Option for larger font size on display.

Care & Cleaning

Unplug before cleaning. Use slightly damp cloth with mild detergent. Avoid abrasive cleaners.

CAUTION! Do not use alcohol, ammonia, or abrasive cleaners. Keep liquids away from phone.

Regulatory Information

FCC Part 15: Class A digital device; complies with interference limits for business use. UL/CSA certified. RoHS compliant. Copyright © Cisco Systems, Inc. All rights reserved. For support, visit www.cisco.com or contact Cisco Technical Assistance Center.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No display	Power issue	Check PoE connection; verify switch provides power; try power adapter.
No network connectivity	Cable/configuration	Check Ethernet cables; verify network settings; restart phone.
No audio	Volume/mute	Check volume settings; verify mute is off; test with headset.
Cannot make/receive calls	Registration issue	Verify phone registered with call server; check network connectivity.
Poor audio quality	Network/configuration	Check network QoS settings; verify codec configuration; test with different call.

Reset: Settings > Admin Settings > Reset if available.

Service: Cisco Technical Assistance Center; www.cisco.com