Cisco CP 7811 Manual

The Cisco CP 7811 is a conference phone designed for small to medium-sized meeting spaces, featuring full-duplex audio, wideband audio support, a high-quality speaker and microphone, Power over Ethernet (PoE), and integration with Cisco Unified Communications Manager. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Conference phone unit, handset (optional), Ethernet cable, power adapter, mounting bracket.

Feature	Description
Full-duplex audio	Clear, natural conversation without clipping
Wideband audio support	High-definition audio for clearer calls
Power over Ethernet (PoE)	Simplified installation with single cable for power and data
Integrated speaker and microphone	Optimized for conference room acoustics
LCD display	Backlit display for call information and menus
Volume controls	Separate controls for speaker, microphone, and ringer
Headset port	For private listening (optional headset)
Ethernet port	10/100 Mbps for network connection
Hold button	Places active call on hold
Mute button	Mutes microphone during calls

Installation

Unpack and inspect contents. Place on stable surface or mount on wall.

1. Connect to network: Use Ethernet cable to connect phone to PoE switch or router.
2. Connect power: If not using PoE, connect power adapter to phone and outlet.
3. Connect handset: Plug handset cable into handset port (if using).
4. Connect headset: Plug headset into headset port (optional).

WARNING! Ensure mounting surface can support phone weight. Use appropriate mounting hardware.

First-Time Setup

Power on phone; follow on-screen prompts.

1. Network configuration: Phone obtains IP address via DHCP; check LCD for IP.
2. Register with Cisco Unified Communications Manager: Enter server IP via keypad or web interface.
3. Set language: In SETTINGS menu, select ENGLISH (default).
4. Adjust audio settings: Use volume controls to set speaker, microphone, and ringer levels.
5. Configure extension: Assign extension via administrator or web interface.

CAUTION! Ensure proper ventilation; do not block vents.

Specifications

• Dimensions: 9.5 x 8.5 x 2.5 inches.
• Weight: 2.2 lbs (without handset).
• Audio: Full-duplex, wideband (G.722), echo cancellation.
• Network: 10/100 Mbps Ethernet, PoE (802.3af).
• Display: Backlit LCD, 2 lines.
• Power: PoE or external power adapter (included).
• Supported protocols: SIP, SCCP.
• Operating Temp: 32°F to 104°F (0°C to 40°C).
• Humidity: 10% to 90% non-condensing.

Controls and Settings

Access menu via NAVIGATION button. Front Panel: LCD, NAVIGATION, SELECT, HOLD, MUTE, VOLUME UP/DOWN.

Keypad: Numeric buttons, *, #, SPEAKER, HEADSET, MESSAGES, DIRECTORY.

Settings: Audio (volume, tone), Network (IP, DHCP), Display (contrast, timeout), Time/Date. Call Features: Hold, transfer, conference, forward. Security: Admin password (default: admin).

Connecting Devices

Network: Ethernet to PoE switch. Handset: RJ-9 connector. Headset: 3.5mm jack.

1. Turn off phone before connecting devices.
2. Match cables to ports (e.g., Ethernet to network port).
3. Secure connections; avoid loose cables.

Tip: Use shielded Ethernet cable for better performance.

Conference Calling

Supports multi-party conference calls.

1. Initiate call: Dial number or select from directory.
2. Add participants: Press CONFERENCE, dial next participant, press CONFERENCE again to merge.
3. Mute: Press MUTE to mute microphone; indicator lights when muted.
4. Hold: Press HOLD to place call on hold; press again to resume.
5. Transfer: Press TRANSFER, dial target, press TRANSFER again to complete.
6. Volume adjustment: Use VOLUME UP/DOWN during call.
7. End call: Press SPEAKER or hang up handset.

WARNING! Avoid placing phone near noisy equipment to prevent audio interference.

Accessibility Features

Visual alerts: Flashing LED for incoming calls. Audio adjustments: Customizable ringer tones and volumes. Large buttons: Easy-to-press keypad. Headset compatibility: Supports hearing aid compatible headsets.

Care & Cleaning

Unplug before cleaning. Use soft, dry cloth; avoid liquids and abrasive cleaners.

CAUTION! Do not use solvents; keep away from direct heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. CE marked for European compliance. Copyright © Cisco Systems, Inc. For support, visit www.cisco.com or contact 1-800-553-2447.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	PoE/Power adapter	Check Ethernet connection; ensure PoE switch is on; verify power adapter connection.
No audio	Volume/mute	Adjust volume; check mute status; verify handset/headset connection.
No network connection	Cable/DHCP	Check Ethernet cable; restart phone; verify DHCP server.
Cannot register	Server settings	Verify CUCM server IP; check network connectivity; restart phone.
Poor audio quality	Network/placement	Check network bandwidth; reposition phone away from interference.

Reset: Press and hold # key during boot to factory reset.

Service: 1-800-553-2447; www.cisco.com