cisco cp 8841 manual

The Cisco CP 8841 is a high-performance IP phone designed for professional business environments, featuring a large color display, support for multiple lines, advanced audio quality with wideband audio, Power over Ethernet (PoE), Gigabit Ethernet, built-in security features, and integration with Cisco Unified Communications Manager. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Large color display, Handset, Speakerphone, Keypad, Network ports, Headset port.

Feature	Description
Display	High-resolution color screen for call information and menus
Handset	Wideband audio handset for superior voice quality
Speakerphone	Full-duplex speakerphone for hands-free conversations
Keypad	Backlit keys for dialing and feature access
Network Ports	Gigabit Ethernet with PoE support
Headset Port	For connecting a wired headset
Line Keys	Dedicated buttons for multiple lines and speed dials
Volume Control	Adjustable volume for handset, speaker, and ringer
Security	Built-in security features for encrypted communications
Power	Power over Ethernet or optional power adapter

Installation

Unpack and inspect contents. Place on stable surface.

1. Connect to network: Use Ethernet cable to connect phone to PoE switch or injector.
2. Connect handset: Plug handset cord into handset port.
3. Optional headset: Connect headset to headset port if needed.
4. Power on: Phone powers up via PoE or connect power adapter.

WARNING! Use only approved power sources. Ensure network cable is securely connected.

First-Time Setup

Phone boots and registers with Cisco Unified Communications Manager.

1. Network registration: Phone automatically obtains IP address and registers.
2. Configure settings: Use phone menu or web interface to set language, time zone.
3. Set up lines: Administrator assigns extension numbers and line appearances.
4. Test call: Make a test call to verify audio quality and connectivity.

CAUTION! Do not disconnect during firmware upgrade. Ensure proper ventilation.

Specifications

• Display: High-resolution color LCD.
• Audio: Wideband audio support (G.722), HD voice.
• Network: 10/100/1000 Mbps Ethernet, IEEE 802.3af PoE.
• Protocols: SIP, SCCP support.
• Security: 802.1X authentication, TLS, SRTP.
• Power: PoE (Class 2) or 12V DC power adapter.
• Operating Temp: 32°F to 104°F (0°C to 40°C).
• Supported Features: Hold, transfer, conference, forward, voicemail.

Controls and Settings

Access menu via NAVIGATION button. Front Panel: MUTE, SPEAKERPHONE, VOLUME, NAVIGATION, LINE KEYS.

Menu Options: Settings, Call History, Directory, Messages, Services.

Settings: Network configuration, Sound (ringer, handset, speaker volume), Display (contrast, backlight), Phone information. Call Features: Hold, Transfer, Conference, Forward. Security: Password protection, encryption settings.

Connecting Devices

Network: Ethernet port. Headset: 3.5mm headset jack. Optional accessories: Expansion module, wireless headset.

1. Turn off phone before connecting accessories.
2. Match cables to ports (Ethernet to network port).
3. Configure accessory in phone settings if required.

Tip: Use quality Ethernet cables for optimal performance.

Using Phone Features

Supports basic and advanced calling features.

1. Make call: Lift handset or press SPEAKERPHONE, dial number.
2. Answer call: Lift handset, press SPEAKERPHONE, or press line key.
3. Hold: Press HOLD button during call.
4. Transfer: Press TRANSFER, dial target number, press TRANSFER again.
5. Conference: Press CONFERENCE, dial participant, press CONFERENCE to join.
6. Forward: Access call forwarding via menu or programmed speed dial.
7. Voicemail: Press MESSAGES button or dial voicemail access number.
8. Directory: Access corporate directory via DIRECTORY button.

WARNING! Do not use damaged handset cords. Keep liquids away from phone.

Accessibility Features

Visual alerts: Flashing LED for incoming calls. Audio adjustments: Adjustable ringer volume and tones. Headset compatibility: Supports hearing aid compatible headsets.

Care & Cleaning

Unplug before cleaning. Use soft, dry cloth; avoid liquids and abrasive cleaners.

CAUTION! Do not spray cleaners directly on phone. Keep away from extreme temperatures.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE marked. Copyright © Cisco Systems, Inc. For support, visit www.cisco.com or contact Cisco Technical Support.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Phone not powering on	Power source/connection	Check PoE switch or power adapter; ensure cable is secure.
No dial tone	Network/registration	Verify network connection; check registration status on display.
Poor audio quality	Network/audio settings	Check network bandwidth; adjust audio settings in menu.
Display blank	Power/backlight	Check power; adjust display backlight settings.
Cannot make calls	Configuration	Verify dial plan and line configuration with administrator.

Reset: Press and hold # key during boot for factory reset (use caution).

Service: Contact Cisco Technical Support or authorized service provider.