Cisco CP 8861 Manual

The Cisco CP 8861 is a high-performance conference phone designed for medium to large meeting rooms. It features wideband audio, advanced noise reduction, a full-duplex speakerphone, a large color touchscreen, support for up to 5 daisy-chained microphones, and integration with Cisco collaboration platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Color touchscreen, Speaker, Microphone array, Expansion microphone ports, Ethernet port, USB port, Headset port.

Feature	Description
Wideband Audio	HD voice quality for clear conversations
Full-Duplex Speakerphone	Natural, simultaneous two-way conversation
Color Touchscreen	4.3-inch display for call management and settings
Microphone Expansion	Supports up to 5 additional microphones (CP-MIC-8861)
Noise Reduction	Advanced algorithms reduce background noise
Ethernet Port (10/100/1000)	For network connectivity and Power over Ethernet (PoE)
USB Port	For future expansion or software updates
Headset Port	3.5mm jack for wired headset connection
Bluetooth	Optional for mobile device integration
Security	Encrypted signaling and media (SRTP, TLS)

Installation

Unpack and inspect contents. Place on stable conference table.

1. Connect to network: Use Ethernet cable to connect to PoE switch or injector.
2. Connect expansion microphones: Plug CP-MIC-8861 into MIC IN port, chain additional mics if needed.
3. Power on: Phone will boot via PoE or optional AC adapter.
4. Position phone: Center in room for optimal microphone pickup.

WARNING! Use only approved power sources. Ensure cables are not pinched or damaged.

First-Time Setup

Phone boots and attempts to connect to network.

1. Network configuration: Obtain IP via DHCP or enter static settings via touchscreen menu.
2. Phone registration: Enter provisioning server details (TFTP, HTTP) or register directly to CUCM.
3. Set language: In Settings > User Preferences, select language (default ENGLISH).
4. Adjust audio settings: Use Audio Settings to calibrate microphone sensitivity and speaker volume.
5. Test call: Place a test call to verify audio quality and connectivity.

CAUTION! Ensure firmware is up to date for optimal performance and security.

Specifications

• Display: 4.3-inch color TFT touchscreen (480 x 272 pixels).
• Audio Codecs: G.711, G.722, G.729, iLBC, Opus.
• Speaker: Full-range, 4.5W output.
• Microphones: Integrated array + expansion support.
• Network: 10/100/1000 Ethernet with IEEE 802.3af/at PoE.
• Protocols: SIP (Session Initiation Protocol), SCCP (Skinny).
• Power Source: PoE (Class 3) or 48V DC external adapter.
• Operating Temp: 32°F to 104°F (0°C to 40°C).
• Compliance: FCC Part 15, ICES-003, CE, RCM.

Controls and Settings

Access settings via touchscreen or web interface. Front Panel: Touchscreen, Mute button, Volume rocker.

Touchscreen Interface: Home screen with call controls, directory, settings, and status.

Audio Settings: Microphone gain, speaker volume, ringer volume, audio mode (meeting room, executive). Network Settings: IP configuration, VLAN, QoS, provisioning. Call Settings: Call forward, speed dials, do not disturb. Security: Admin password, device authentication. Admin: Web access (default username/password: admin), firmware upgrade, reset.

Connecting Devices

Network: Ethernet port for PoE and data. Microphones: MIC IN port for expansion mics. Headset: 3.5mm jack.

1. Turn off phone before connecting expansion devices.
2. Connect Ethernet cable to switch and phone.
3. Daisy-chain expansion mics: Connect first mic to MIC IN, subsequent mics to previous mic's OUT port.
4. For headset, plug into 3.5mm jack; select "Headset" mode in audio settings.

Tip: Use shielded cables for microphone extensions to reduce interference.

Conference Call Operations

Supports standard and ad-hoc conference calls.

1. Place call: Dial number using on-screen keypad or select from directory.
2. Answer call: Tap Answer or press speaker button on incoming call.
3. Mute: Tap Mute button; red LED indicates active mute.
4. Volume adjustment: Use volume rocker during call.
5. Hold: Tap Hold to place call on hold.
6. Transfer: Tap Transfer, enter target number, tap Transfer again.
7. Conference: During active call, tap Conference, dial second party, tap Conference again to merge.
8. End call: Tap End Call or press speaker button.

WARNING! Avoid placing phone near loud noise sources (HVAC, projectors) for optimal audio.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Independent volume controls for ringer, speaker, headset. Screen Settings: Adjust contrast and backlight timeout. TTY Support: Compatible with teletype devices.

Care & Cleaning

Disconnect power before cleaning. Use soft, dry cloth for screen and body. For stubborn marks, dampen cloth with water only.

CAUTION! Do not use abrasive cleaners, solvents, or aerosols. Avoid liquid contact with ports.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. ICES-003: Class A. CE Mark: Complies with EU directives. Copyright © Cisco Systems, Inc. All rights reserved. For support, visit www.cisco.com/support or contact Cisco Technical Assistance Center (TAC).

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	PoE/Power adapter	Check Ethernet cable/PoE switch; try AC adapter; verify outlet.
No network connectivity	Cable/DHCP	Check cable connections; verify DHCP server; check VLAN configuration.
Poor audio quality	Microphone placement/network	Reposition phone/mics; check for noise sources; verify QoS settings.
Touchscreen not responsive	Calibration	Restart phone; recalibrate touchscreen in admin settings.
Cannot register to call manager	Configuration	Verify provisioning server IP; check credentials; confirm firmware compatibility.

Reset: Settings > Admin Settings > Reset to factory defaults (requires admin password).

Service: Cisco TAC: 1-800-553-2447; www.cisco.com/go/support