Cisco IP Phone 7915 Expansion Module Manual

The Cisco IP Phone 7915 is an expansion module designed to work with select Cisco IP Phone models, providing additional programmable line keys and feature buttons to enhance productivity. It connects via a dedicated expansion module port and is powered through the host IP phone. Below are key sections covering overview, installation, configuration, features, operation, and troubleshooting.

Features at a Glance

Key components: 14 programmable line/feature keys, LCD display for line status, connection cable, mounting bracket.

Installation

Unpack and inspect contents. Ensure host phone is compatible and powered off.

1. Position module: Place near host phone on stable surface.
2. Connect cable: Plug cable into expansion port on back of host phone.
3. Secure connection: Ensure cable is firmly seated in both devices.
4. Power on host phone: The module will initialize automatically.

WARNING! Do not force connectors. Use care when handling to avoid damage to ports.

First-Time Setup

After physical installation, configure via Cisco Call Manager Administration.

1. Verify detection: Host phone should recognize module on startup (LEDs will flash).
2. Access Call Manager: Log into Cisco Call Manager Administration web interface.
3. Select device: Find the host phone and navigate to its configuration page.
4. Add module: Under "Module" configuration, add 7915 expansion module.
5. Assign lines: Configure line appearances or features for each programmable key.
6. Apply changes: Save configuration and reset the host phone if prompted.

CAUTION! Ensure host phone firmware supports expansion module. Check compatibility matrix.

Specifications

• Model: Cisco 7915 Expansion Module.
• Compatible Phones: Cisco IP Phone 7940, 7960, and other SCCP phones.
• Keys: 14 programmable soft keys with dual-color LEDs.
• Display: Monochrome LCD for line status information.
• Connection: Proprietary expansion module port.
• Power: 5V DC provided by host phone.
• Dimensions: Standard module size for desktop use.
• Operating Temp: 32°F to 104°F (0°C to 40°C).
• Protocols: SCCP (Skinny Client Control Protocol).
• Certifications: FCC Part 15, CE, UL.

Controls and Indicators

Module has no physical buttons for dialing. All keys are programmable via Call Manager.

LED Indicators: Green steady = line active; Green flashing = incoming call; Red steady = line in use or hold; Red flashing = ringing or alert.

LCD Display: Shows directory number (DN) or custom label for each key. Configuration: Done entirely through Cisco Call Manager Administration. Key functions can be set as: Line appearance, Speed dial, Call forward, Park, Pickup, or other feature shortcuts.

Connecting to Host Phone

Only compatible with specific Cisco IP Phone models with expansion module port.

1. Power off host phone before connecting module.
2. Locate expansion port on back of host phone (labeled "Expansion Module").
3. Connect included cable securely to both devices.
4. Power on host phone; wait for initialization (all module LEDs will flash once).

Tip: If module is not detected, check cable connection and restart host phone.

Configuring Line Keys

Keys are configured through Cisco Call Manager, not on the device itself.

1. Log into Cisco Call Manager Administration.
2. Navigate to Device > Phone and select the host phone.
3. Scroll to "Module 1" or appropriate expansion module section.
4. For each key (1-14), select function: Line, Speed Dial, or Feature.
5. For Line: Assign directory number and calling search space.
6. For Speed Dial: Enter label and phone number.
7. For Feature: Select from available feature buttons (e.g., Call Park, Pickup).
8. Save configuration and reset phone for changes to take effect.

WARNING! Incorrect configuration may cause feature malfunction. Verify settings before saving.

Using Features

Once configured, use keys for quick access to lines and features.

1. Answer call: Press key with flashing green LED.
2. Place call: Press line key to get dial tone, then dial number.
3. Speed dial: Press configured speed dial key to automatically dial number.
4. Feature access: Press feature key (e.g., Call Park) to activate function.
5. Monitor lines: LED status shows line activity without lifting handset.
6. Switch between lines: Press different line keys to toggle active calls.

Note: Module extends functionality of host phone; all call control still through host phone.

Care & Maintenance

Unplug from host phone before cleaning. Use slightly damp cloth for exterior; do not use liquids directly on module.

CAUTION! Do not spray cleaners directly on device. Avoid abrasive materials that could scratch display.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for office environment. CE Mark: Conforms to European directives. Copyright © Cisco Systems, Inc. All rights reserved. Cisco and the Cisco logo are trademarks of Cisco Systems, Inc. For technical support, visit www.cisco.com or contact Cisco Technical Assistance Center (TAC).

Troubleshooting

Reset: Power cycle host phone. Module resets with host phone.

Service: Contact Cisco TAC; refer to www.cisco.com for warranty information.