Cisco Phone 7945 User Manual

The Cisco IP Phone 7945 is a full-featured VoIP telephone supporting SIP and SCCP protocols, with a high-resolution color display, integrated Ethernet switch, multiple programmable line/feature buttons, speakerphone, headset support, and advanced call management features. It is designed for use with Cisco Unified Communications Manager. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Making and Managing Calls 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: High-resolution color display, Handset, Speakerphone, Programmable line/feature buttons, Navigation cluster, Volume rocker, Headset port, Ethernet ports.

Feature	Description
Display	High-resolution color LCD with backlight
Handset	Standard handset with receiver and microphone
Speakerphone	Full-duplex speakerphone for hands-free calls
Programmable buttons	Multiple buttons for lines, speed dials, and features
Navigation cluster	Four-way navigation with Select button
Volume rocker	Controls handset, speakerphone, and ringer volume
Headset port	For connecting a headset (modular jack)
Ethernet ports	10/100/1000 SW and PC ports for network connectivity
Mute button	Mutes the microphone
Power connector	For external power supply (if not using PoE)

Installation

Unpack and inspect contents. Place on stable surface.

Connect to network: Use Ethernet cable to connect SW port to network switch.
Connect PC (optional): Use Ethernet cable to connect PC port to computer.
Connect power: Plug power adapter into power connector and outlet (if not using PoE).
Connect handset: Plug handset cord into handset port.
Connect headset (optional): Plug headset into headset port.

WARNING! Use only approved power adapter. Ensure network cables are securely connected.

First-Time Setup

Phone will boot and attempt to register with Cisco Unified Communications Manager.

Verify network connectivity: Check Ethernet link lights.
Check registration: On display, verify extension number and "Registered" status.
Set user preferences: Press Settings button to configure ring tone, display contrast, etc.
Program speed dials: Use phone web interface or CUCM User Options page.

CAUTION! Do not place phone in direct sunlight or near heat sources.

Specifications

Protocols: SIP, SCCP.
Display: High-resolution color graphical display.
Network: 10/100/1000 Mbps Ethernet with integrated switch.
Power: 802.3af PoE or external power adapter.
Audio: Wideband audio support, G.711, G.729 codecs.
Buttons: Programmable line/feature buttons, softkeys.
Connectors: Handset, headset, SW Ethernet, PC Ethernet, power.
Operating Temp: 32°F to 104°F (0°C to 40°C).
Compliance: FCC Part 15, UL, CE.

Controls and Settings

Access settings via Settings button or phone web interface. Front Panel: Handset, Speakerphone, Mute, Headset, Volume rocker, Navigation cluster.

Softkeys: Dynamic buttons below display for call functions (Answer, EndCall, Hold, Transfer, etc.).

Settings Menu: Ring Tone, Display Contrast, Network Configuration, Phone Lock. Call Features: Hold, Transfer, Conference, Forward All, Do Not Disturb. Audio Settings: Speakerphone volume, handset volume, ringer volume, mute.

Connecting Devices

Network: SW port to switch. PC: PC port to computer. Headset: Headset port.

Turn off phone before connecting devices (if using external power).
Match cables to ports (Ethernet to SW/PC, headset to headset port).
Power on phone and verify connections.

Tip: Use quality CAT5e or higher Ethernet cables for best performance.

Making and Managing Calls

Supports basic and advanced call features.

Make call: Lift handset or press Speakerphone, dial number, press Dial softkey or wait.
Answer call: Lift handset, press Speakerphone, or press Answer softkey.
End call: Press EndCall softkey or hang up handset.
Hold: Press Hold softkey to place call on hold; press Resume to retrieve.
Transfer: During call, press Transfer, dial target number, press Transfer again.
Conference: During call, press Conference, dial second party, press Conference again.
Forward All: Press CFwdAll softkey, enter destination number.
Voicemail: Press Messages button or dial voicemail access number.

WARNING! Do not use phone with wet hands. Keep liquids away from phone.

Accessibility Features

High-contrast display settings, adjustable ringer volume and tone, headset compatibility, visual notifications (LEDs).

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth; do not use liquids or aerosols.

CAUTION! Do not spray cleaners directly on phone. Avoid abrasive cleaners.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business use. Copyright © Cisco Systems, Inc. All rights reserved. For support, visit www.cisco.com or contact Cisco Technical Assistance Center.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Phone not powering on	Power/PoE issue	Check power adapter connection; verify PoE switch is enabled.
No display	Power/backlight	Check power; adjust display contrast in settings.
Not registering	Network/CUCM	Verify network cable and IP configuration; check CUCM configuration.
No audio	Volume/mute	Adjust volume; check mute status; verify handset connection.
Call quality issues	Network congestion	Check network QoS settings; verify Ethernet cable quality.

Reset: Press and hold # key during boot to reset settings (if configured).

Service: Contact Cisco TAC or authorized service provider.