Cisco Phone CP-8841 User Manual

The Cisco CP-8841 is a high-performance, full-featured IP conference phone designed for medium to large conference rooms. It features a high-definition wideband audio experience, a large color touch screen, support for up to six SIP lines, integrated Bluetooth for mobile device connectivity, advanced noise reduction technology, and Power over Ethernet (PoE) or AC power options. Below are key sections covering safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Large color touch screen, Speakerphone with HD wideband audio, Handset, Ethernet ports, Bluetooth antenna, Headset port, Volume controls.

Installation

Unpack and inspect contents. Place on stable conference table.

1. Connect to Network: Use the supplied Ethernet cable to connect the PHONE port to your network switch. For PoE, ensure switch supports 802.3af.
2. Connect Optional PC: Use second Ethernet cable from PC port to your computer.
3. Power the Phone: If not using PoE, connect the AC power adapter to the DC port and an electrical outlet.
4. Attach Handset: Connect the handset cord to the jack on the phone base.

WARNING! Use only approved power sources. Ensure cables are routed safely to prevent tripping hazards.

First-Time Setup

Power on phone; follow on-screen prompts.

1. Network Boot: Phone will obtain IP address via DHCP. Check screen for successful registration.
2. Configure SIP Lines: Contact your system administrator for SIP server address, username, and password. Enter via Settings > Phone > Line Configuration.
3. Set Language and Time: In Settings > User Preferences, select language and configure time zone.
4. Audio Calibration: Run the built-in audio setup wizard for optimal speakerphone performance in your room.

CAUTION! Do not place phone near heat sources or in direct sunlight.

Specifications

• Display: 5-inch color TFT LCD touch screen.
• Audio Codecs: G.711, G.722, G.729, iLBC, Opus.
• Network: Dual 10/100/1000 Mbps Ethernet ports, 802.11a/b/g/n (optional module).
• Bluetooth: Version 4.1, profiles: HFP, A2DP, AVRCP.
• Power: 802.3af PoE or 48V DC external power adapter.
• Supported Protocols: SIP (Session Initiation Protocol).
• Operating Temperature: 32°F to 104°F (0°C to 40°C).
• Dimensions: 10.2" x 8.7" x 2.4" (259mm x 221mm x 61mm).

Controls and Settings

Access settings via touch screen or physical buttons. Front Panel: MUTE, VOLUME, NAVIGATION CLUSTER (Home, Back, Up, Down, Select).

Touch Screen Interface: Home screen shows active lines, directories, call history. Settings menu for Phone, Audio, Network, Bluetooth, and User Preferences.

Phone Settings: Line configuration, network setup, firmware upgrade. Audio Settings: Speaker volume, ringer tones, microphone gain, acoustic adjustments. Network: IP configuration (DHCP/Static), VLAN settings. Bluetooth: Pair/unpair devices, manage connections. User Preferences: Language, screen timeout, date & time format.

Connecting Devices

Network: Ethernet cable to PHONE port. PC: Ethernet cable from PC port. Bluetooth: Enable in settings to pair mobile phone or headset. Headset: 3.5mm plug to headset port.

1. Turn off phone before connecting wired accessories.
2. For Bluetooth, ensure device is in pairing mode and select from phone's Bluetooth menu.
3. Verify connection status on screen.

Tip: For best audio quality, pair Bluetooth devices in a low-interference environment.

Making and Managing Calls

Supports standard call functions and conference calling.

1. Make a Call: Tap a free line, dial number on keypad (on-screen), and tap Dial or press Speakerphone.
2. Answer a Call: Tap Answer on screen or press Speakerphone.
3. Hold/Resume: Tap Hold button during active call.
4. Transfer Call: Tap Transfer, enter target number, tap Transfer again.
5. Conference Call: During first call, tap Conference, dial second party, tap Conference again to merge.
6. Mute: Press physical MUTE button; red LED indicates active mute.
7. Adjust Volume: Use VOLUME rocker during a call or from home screen.
8. Call History: Access from home screen to view missed, received, and placed calls.

WARNING! Do not expose microphone to liquids. Use only in dry conditions.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls (configurable). Audio Adjustments: Independent volume controls for ringer, speaker, handset. Screen Contrast: Adjustable in display settings for improved visibility.

Care & Cleaning

Unplug power before cleaning. Use a soft, slightly damp cloth for the screen and casing. Do not use abrasive cleaners or sprays.

CAUTION! Never spray liquids directly onto the phone. Avoid getting moisture into openings.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. ICES-003: Complies with Canadian EMI standards. This product contains lithium battery for memory backup; dispose of according to local regulations. Copyright © 2025 Cisco Systems, Inc. For support, visit www.cisco.com/go/support or contact your authorized Cisco reseller.

Troubleshooting

Reset: Settings > Phone > Reset Options (Restart, Factory Reset).

Service: Contact Cisco Technical Support or your system administrator.