Cisco Phone Manual CP-8845

The Cisco CP-8845 is a high-performance, full-featured conference phone designed for medium to large meeting rooms. It features wideband audio, a full-duplex speakerphone, a large color touchscreen, support for up to six lines, Bluetooth connectivity, USB and Ethernet ports, HD voice quality, and integration with Cisco Unified Communications Manager. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Making and Managing Calls 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large color touchscreen, Full-duplex speakerphone, Microphone array, Bluetooth module, USB port, Ethernet port, Handset, Volume controls, Navigation cluster.

Feature	Description
Color touchscreen	5-inch display for call management and settings
Full-duplex speakerphone	Eliminates echo for natural conversations
Microphone array	360-degree coverage for clear audio pickup
Bluetooth connectivity	For wireless headset and mobile device pairing
USB port	For accessories or software updates
Ethernet port	For network connection and Power over Ethernet (PoE)
Handset	For private conversations
Volume controls	Adjust speaker, handset, and ringer volume
Navigation cluster	For menu navigation and call control
HD voice	Wideband audio for superior sound quality

Installation

Unpack and inspect contents. Place on stable conference table.

Connect to network: Use Ethernet cable to connect to PoE switch or injector.
Connect power: If not using PoE, connect AC power adapter.
Connect handset: Attach handset cord to phone base.
Connect optional devices: Use USB port for accessories.

WARNING! Ensure proper ventilation; do not block vents. Use only approved power sources.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone will obtain IP via DHCP; check network settings.
Register with CUCM: Enter server address provided by administrator.
Set language: In SETTINGS menu, select preferred language.
Configure lines: Assign extension numbers to line keys.
Adjust audio: Use Audio Settings for microphone gain and speaker volume.

CAUTION! Handle with care; avoid dropping. Keep away from liquids.

Specifications

Display: 5-inch color touchscreen.
Audio: Full-duplex speakerphone with wideband audio.
Microphones: Array with 360-degree pickup.
Connectivity: Gigabit Ethernet, Bluetooth 4.2, USB 2.0.
Power: IEEE 802.3af PoE or AC adapter.
Supported Protocols: SIP, SCCP.
Compatibility: Cisco Unified Communications Manager 10.5+.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via touchscreen or navigation buttons. Front Panel: Mute button, Volume rocker, Headset button, Navigation cluster.

Touchscreen: Call history, Contacts, Settings, Call controls (Hold, Transfer, Conference).

Audio Settings: Microphone gain, Speaker volume, Ringer volume, Audio mode (Meeting, Office). Network Settings: IP configuration, VLAN, QoS. Phone Settings: Language, Time zone, Screen brightness. Bluetooth: Pair headset or mobile device.

Connecting Devices

Network: Ethernet cable to PoE switch. USB: For wireless headset dongle or flash drive. Bluetooth: For headsets or smartphones.

Turn off phone before connecting cables.
Match cables to ports (e.g., Cat6 to Ethernet).
Enable Bluetooth in SETTINGS > Bluetooth > Pair new device.

Tip: Use shielded cables for best audio quality and interference reduction.

Making and Managing Calls

Supports voice calls, conference calls, call transfer.

Make call: Dial number on touchscreen or use speed dial.
Answer call: Press Answer softkey or lift handset.
Hold: Press Hold button during call.
Transfer: Press Transfer, enter destination number, complete transfer.
Conference: Press Conference, add participants.
Mute: Press Mute button to mute microphone.
Volume adjustment: Use volume rocker during call.
Call history: Access via touchscreen for missed/received calls.

WARNING! Do not expose microphones to extreme moisture. Keep phone away from heat sources.

Accessibility Features

Visual alerts: Flashing LED for incoming calls. Audio adjustments: Customizable ringer tones and volumes. Screen settings: Adjust contrast and font size. TTY support: Compatible with teletype devices.

Care & Cleaning

Unplug before cleaning. Use soft, dry cloth for screen and body; mild detergent for stains.

CAUTION! Do not use abrasive cleaners or solvents. Avoid liquid contact with ports.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business use. CE marked for European compliance. Copyright © 2023 Cisco Systems, Inc.; trademarks owned by Cisco. For support, visit www.cisco.com/support or contact 1-800-553-2447.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	PoE/Power adapter	Check Ethernet cable; ensure PoE switch is on; try AC adapter.
No audio	Mute/Volume settings	Check mute status; adjust volume; verify audio mode.
Cannot register	Network/CUCM	Verify IP address; check CUCM server settings; restart phone.
Poor call quality	Network/QoS	Check network bandwidth; configure QoS for voice traffic.
Bluetooth not pairing	Distance/Interference	Ensure device is in pairing mode; reduce distance; avoid interference.

Reset: Settings > Reset > Factory Reset if needed (requires admin password).

Service: 1-800-553-2447; www.cisco.com/support