cisco phone manual model cp-8841

The Cisco CP-8841 is a high-performance, full-featured IP conference phone designed for medium to large meeting rooms. It delivers superior audio quality with wideband audio support, advanced noise reduction, and an integrated high-quality speakerphone. The phone features a large color touchscreen, supports Power over Ethernet (PoE), and integrates seamlessly with Cisco Unified Communications Manager. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Large color touchscreen, High-quality speakerphone with wideband audio, Integrated Gigabit Ethernet switch, Power over Ethernet (PoE) support, Bluetooth capability (optional), USB port for expansion.

Installation

Unpack and inspect contents. Place on stable conference table or surface.

1. Connect to Network: Use Ethernet cable to connect the LAN port to your network switch.
2. Power the Phone: Use PoE from switch or connect the optional power adapter to the DC port.
3. Connect PC (Optional): Use second Ethernet cable from PC port to computer for pass-through.
4. Connect Headset (Optional): Plug wired headset into 3.5mm jack.

WARNING! Ensure the phone is placed on a stable surface to prevent falls. Use proper cable management.

First-Time Setup

Power on phone; it will attempt to register with Cisco Unified Communications Manager (CUCM).

1. Network Configuration: Phone obtains IP via DHCP by default. Check network connectivity.
2. Register with CUCM: Ensure phone is added to CUCM database with correct MAC address.
3. Configure Settings: Use touchscreen to set language, time zone, and user preferences.
4. Test Audio: Make a test call to verify speaker, microphone, and handset functionality.

CAUTION! Do not place phone near heat sources or in direct sunlight. Ensure adequate ventilation.

Specifications

• Display: 5-inch color TFT touchscreen (480 x 272 pixels).
• Audio Codecs: G.711, G.722, G.729, iLBC, Opus.
• Network: Dual 10/100/1000 Mbps Ethernet ports, IEEE 802.1Q VLAN, LLDP.
• Power: IEEE 802.3af/at PoE or 48V DC power adapter.
• Protocols: SIP (Session Initiation Protocol), SCCP (Skinny Client Control Protocol).
• Supported Features: Hold, transfer, conference, forward, music on hold, presence.
• Operating Temperature: 32°F to 104°F (0°C to 40°C).
• Relative Humidity: 10% to 95% non-condensing.

Controls and Settings

Access settings via touchscreen menu or web interface. Physical Buttons: MUTE, VOLUME UP/DOWN, HEADSET, SPEAKERPHONE.

Touchscreen: Home screen with line keys, call history, contacts, settings. Menu: Settings > Network Configuration, Audio Settings, Phone Preferences, Security.

Audio Settings: Adjust speaker, handset, headset volume; configure ringtone and tone settings. Network: View IP address, configure VLAN, QoS. Security: Configure passwords, enable encryption. Phone Preferences: Set language, time format, screen timeout.

Connecting Devices

Network: LAN port to switch. PC: PC port to computer. Headset: 3.5mm jack. Bluetooth: Pair compatible headset via settings.

1. Ensure phone is powered off before connecting cables.
2. Use Cat5e or higher Ethernet cables for network connections.
3. For PoE, verify switch provides sufficient power (IEEE 802.3at for full features).
4. Select audio source via touchscreen or physical buttons (Speaker, Headset, Handset).

Tip: Use the web interface (http://[phone-IP]) for advanced configuration.

Advanced Call Features

Supports standard and advanced telephony features via CUCM.

1. Make Call: Dial number on touchscreen or use speed dial.
2. Answer Call: Press line key, SPEAKERPHONE, or HEADSET button.
3. Hold: Press Hold button; resume by pressing flashing line key.
4. Transfer: During call, press Transfer, dial target number, press Transfer again.
5. Conference: During call, press Conference, dial participant, press Conference to merge.
6. Forward: Set call forward all via touchscreen menu or CUCM.
7. Call History: View missed, received, and placed calls from touchscreen.
8. Directory: Access corporate directory and personal contacts.

WARNING! Use approved accessories only. Unauthorized accessories may void warranty.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Independent volume control for ringer, speaker, handset. TTY Support: Compatible with teletypewriter devices. Large Font: Option to increase text size on display.

Care & Cleaning

Disconnect power before cleaning. Use soft, dry cloth to clean screen and body. For stubborn marks, dampen cloth with water only.

CAUTION! Do not use abrasive cleaners, solvents, or spray liquids directly on phone. Avoid moisture ingress.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. ICES-003: Complies with Canadian EMI standards. CE Mark: Conforms to European EMC and safety directives. RoHS: Compliant with Restriction of Hazardous Substances directive. For support, visit www.cisco.com or contact Cisco Technical Assistance Center.

Troubleshooting

Reset: Settings > Reset Settings > Factory Reset (use caution).

Service: Contact Cisco TAC or authorized service provider.