Cisco Phone User Manual 8841

The Cisco IP Phone 8841 is a business-grade VoIP desk phone featuring a high-resolution color display, support for up to 10 lines, integrated Gigabit Ethernet switch, Power over Ethernet (PoE) support, HD voice quality, built-in Bluetooth for headset connectivity, and advanced call management features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Call Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: High-resolution color display, Handset with HD audio, Speakerphone, Navigation cluster, Softkeys, Volume rocker, Headset port, Ethernet ports.

Feature	Description
Display	High-resolution color LCD with backlight
Lines/Speed Dials	Supports up to 10 lines and speed dials
Network Ports	Dual Gigabit Ethernet ports with integrated switch
Power	Power over Ethernet (PoE) or optional power adapter
Audio	HD wideband audio, built-in speakerphone
Bluetooth	Integrated for wireless headset connectivity
Headset Port	3.5mm port for wired headset
USB Port	For future expansion and accessories
Conference	One-touch conference calling
Security	Encrypted communications support

Installation

Unpack and inspect contents. Place on stable desk surface.

Connect to network: Plug Ethernet cable from switch to phone's NETWORK port.
Connect computer: Plug computer Ethernet cable to phone's PC port.
Connect handset: Attach coiled handset cord to handset and phone base.
Power the phone: Use PoE from switch or connect optional power adapter.

WARNING! Use only approved power sources. Ensure cables are not pinched or damaged.

First-Time Setup

Phone will boot and register with your VoIP system.

Network configuration: Typically automatic via DHCP; check with administrator.
Extension assignment: Your administrator will assign your phone number/extension.
Personalize settings: Use phone menu to set language, time, ringtone.
Test calls: Make a test call to verify audio quality and connectivity.

CAUTION! Do not disconnect during firmware updates. Ensure proper ventilation.

Specifications

Display: High-resolution color LCD.
Network: Dual 10/100/1000 Mbps Ethernet ports.
Audio Codecs: G.711, G.722, G.729, iLBC.
Power: 802.3af PoE or 48V DC power adapter.
Protocols: SIP, SCCP.
Bluetooth: Version 3.0+ for headset profile.
Headset: 3.5mm jack and Bluetooth support.
Dimensions: Standard desk phone footprint.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via NAVIGATION button. Front buttons: MUTE, HEADSET, SPEAKERPHONE, VOLUME, NAVIGATION cluster, Softkeys.

Display icons: Show call status, messages, Bluetooth, mute, speakerphone.

Settings Menu: User Preferences (ringtone, contrast, language), Network Configuration (view IP, DHCP), Bluetooth (pair headset), Security (phone lock), Status (firmware, call statistics).

Connecting Devices

Network: Use Ethernet cables. Headset: Wired via 3.5mm jack or Bluetooth wireless. Computer: Connect to PC port.

Turn off phone before connecting wired headset.
For Bluetooth: Enable in menu, put headset in pairing mode, select from phone.
For PC: Connect Ethernet cable from PC to phone's PC port.

Tip: Use quality CAT5e or CAT6 cables for network connections.

Advanced Call Features

Supports hold, transfer, conference, forward, park.

Make call: Lift handset or press SPEAKERPHONE, dial number.
Answer call: Lift handset, press SPEAKERPHONE, or press Answer softkey.
Hold: Press Hold softkey during active call.
Transfer: Press Transfer, dial target, press Transfer again.
Conference: During call, press Conference, dial second party, press Conference again.
Forward: Access Call Forward menu to set rules.
Park: Use Park softkey to park call for retrieval elsewhere.
Voicemail: Press Messages button or dial voicemail access number.

WARNING! Emergency calls may require specific configuration; verify with administrator.

Accessibility Features

Visual alerts: Flashing LED for incoming calls. Audio adjustments: Volume boost, tone control. Hearing aid compatible: Handset meets TIA-1083 standard. Large text: Adjustable display font size in menu.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth; no harsh chemicals.

CAUTION! Do not spray liquids directly on phone. Keep away from excessive heat and moisture.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business use. CE marked for European compliance. Copyright © Cisco Systems, Inc. For support, visit www.cisco.com or contact your system administrator. Contains FCC ID: [Insert FCC ID].

Troubleshooting

Symptom	Possible Cause	Corrective Action
No display/power	Power source	Check PoE switch or power adapter connection; verify cable.
No network	Cable/DHCP	Check Ethernet cables; restart phone; verify DHCP server.
No audio	Volume/mute	Check volume settings; ensure mute is off; test handset/speaker.
Cannot make calls	Registration	Check extension registration status; contact administrator.
Bluetooth not pairing	Distance/settings	Ensure headset in pairing mode; phone Bluetooth on; within range.

Reset: Settings > Admin Settings > Reset if available (consult admin first).

Service: Contact your system administrator or Cisco support.