CP 8841 Cisco Phone Manual

The Cisco CP 8841 is a full-featured conference phone designed for medium to large meeting rooms, offering high-quality audio with wideband support, intuitive touchscreen interface, integrated Bluetooth, multiple line support, Power over Ethernet (PoE), and compatibility with Cisco Unified Communications Manager. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Conference Calling 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 7-inch color touchscreen, integrated wideband speakerphone, Bluetooth connectivity, Ethernet ports, headset port, volume controls, and programmable soft keys.

Feature	Description
Touchscreen Display	7-inch color LCD for call management and settings
Wideband Audio	High-definition voice quality for clear conversations
Bluetooth	Connect mobile devices for calls and audio streaming
Power over Ethernet (PoE)	Powered via network cable (802.3af compliant)
Multiple Line Support	Up to 10 lines for handling multiple calls
Headset Port	3.5mm jack for wired headset connection
Volume Controls	Dedicated buttons for speaker and handset volume
Programmable Soft Keys	Customizable buttons for quick access to features
Conference Capabilities	Optimized for medium to large conference rooms
Security	Encrypted signaling and media for secure calls

Installation

Unpack and inspect contents. Place on stable conference table.

Connect to network: Use Ethernet cable to connect phone to PoE switch or injector.
Power connection: Phone powers via PoE; optional power adapter available.
Connect headset: Plug wired headset into 3.5mm jack if needed.
Position phone: Place centrally in conference room for optimal audio pickup.

WARNING! Ensure proper ventilation; do not block vents. Use only approved power sources.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone obtains IP via DHCP; check network connectivity.
Register with CUCM: Enter server address provided by administrator.
Set language: In Settings menu, select preferred language (default ENGLISH).
Configure lines: Assign extension numbers via CUCM administration.
Adjust audio settings: Set speaker volume, ringtone, and audio mode.

CAUTION! Handle touchscreen with care; use soft cloth for cleaning.

Specifications

Display: 7-inch color touchscreen (800 x 480 pixels).
Audio: Wideband (G.722), narrowband (G.711), AAC-LD codec support.
Network: 10/100/1000 Mbps Ethernet, 802.3af PoE.
Bluetooth: Version 4.2, profiles: HFP, A2DP, AVRCP.
Ports: 2 x Gigabit Ethernet, headset jack, USB port for expansion.
Power: PoE (802.3af) or optional 48V DC power adapter.
Operating Temp: 32°F to 104°F (0°C to 40°C).
Compliance: FCC Part 15, CE, RoHS.

Controls and Settings

Access settings via touchscreen menu or physical buttons. Front Panel: Volume buttons, Mute, Headset, Speakerphone.

Touchscreen Interface: Home screen with call lines, contacts, call history, settings.

Audio Settings: Speaker volume, microphone gain, ringtone selection, audio mode (wideband/narrowband). Network Settings: IP configuration, VLAN, QoS. Bluetooth: Pairing, connected devices. Display: Brightness, timeout, wallpaper. Security: Admin password, encryption settings.

Connecting Devices

Network: Ethernet to PoE switch. Bluetooth: Mobile devices, headsets. Headset: Wired via 3.5mm jack.

Turn off phone before connecting wired devices.
For Bluetooth: Enable pairing mode on phone, search from device.
For network: Ensure cable is securely connected to correct port.

Tip: Use shielded cables for better performance in noisy environments.

Conference Calling

Optimized for multi-party conferences with clear audio pickup.

Make call: Dial number or select from contacts.
Add participants: During call, press "Conference" and dial next participant.
Manage conference: Use touchscreen to mute/unmute, hold, or drop participants.
Bluetooth conference: Connect mobile device via Bluetooth for additional audio source.
Volume adjustment: Use volume buttons during call for optimal listening level.
Recording: If enabled via CUCM, start/stop recording from touchscreen.

WARNING! Avoid placing phone near loudspeakers to prevent feedback.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Customizable ringtone volume and frequency. Screen Magnification: Zoom function in display settings. TTY Support: Compatible with teletype devices if configured.

Care & Cleaning

Unplug before cleaning. Use slightly damp lint-free cloth for touchscreen; avoid liquids.

CAUTION! Do not use abrasive cleaners; keep away from extreme temperatures.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE Mark: Conforms to European safety and EMC directives. Copyright © 2023 Cisco Systems, Inc. All trademarks are property of their respective owners. For support, visit www.cisco.com or contact Cisco Technical Assistance Center.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	PoE issue/power adapter	Check Ethernet cable; try different PoE switch; verify power adapter connection.
No network connectivity	Cable/DHCP	Check cable; restart phone; verify DHCP server availability.
Poor audio quality	Network/audio settings	Check QoS settings; adjust microphone gain; ensure wideband enabled.
Bluetooth not connecting	Pairing mode/distance	Enable pairing on phone; ensure device within range; remove interference.
Touchscreen unresponsive	Calibration/software	Restart phone; check for software updates; recalibrate if option available.

Reset: Settings > System > Reset to factory defaults if needed.

Service: Contact Cisco TAC or authorized service provider.