cp-8845 cisco phone manual

The Cisco CP-8845 is a high-performance IP conference phone designed for medium to large meeting rooms. It features wideband audio, a large color touchscreen, support for up to six SIP lines, integrated Bluetooth for mobile device connectivity, and advanced audio processing with noise reduction and echo cancellation. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Call Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large 7-inch color touchscreen, HD voice speakerphone, Ethernet ports, Bluetooth antenna, Handset, Volume controls, Mute button.

FeatureDescription
HD Voice SpeakerphoneFull-duplex wideband audio for clear conference calls
7-inch Color TouchscreenHigh-resolution display for call management and settings
Gigabit Ethernet Ports10/100/1000 Mbps for network and PC connection
BluetoothConnect mobile devices for call audio and contact sharing
Power over Ethernet (PoE)IEEE 802.3af compliant; powered via network cable
Headset Port3.5mm jack for wired headset connection
Mute ButtonLED indicator for mute status
Volume ControlsDedicated buttons for speaker and ringer volume
USB PortFor future expansion and accessories
Security802.1X authentication, TLS/SRTP encryption

Installation

Unpack and inspect contents. Place on stable conference table.

  1. Connect to network: Use Ethernet cable from switch to phone's LAN port.
  2. Connect optional PC: Use second Ethernet cable from phone's PC port to computer.
  3. Power the phone: Use PoE from switch or connect optional power adapter.
  4. Connect handset: Plug coiled handset cable into handset port.

WARNING! Ensure proper ventilation; do not block air vents. Use only approved power sources.

First-Time Setup

Power on phone; follow on-screen prompts.

  1. Network configuration: Phone will attempt DHCP; enter static IP if required via settings.
  2. Phone registration: Enter SIP server address, username, password provided by administrator.
  3. Set language: In Settings menu, select preferred language.
  4. Adjust audio: Test and calibrate speaker and microphone levels.
  5. Configure Bluetooth: Pair with mobile device if needed.

CAUTION! Handle touchscreen with clean, dry hands. Avoid excessive pressure.

Specifications

Controls and Settings

Access settings via touchscreen menu. Physical buttons: MUTE, VOLUME UP/DOWN, NAVIGATION cluster.

Touchscreen Interface: Home screen with call lines, directories, settings. Soft keys for Hold, Transfer, Conference, etc.

Audio Settings: Speaker volume, ringer volume, microphone gain, audio mode (meeting room, office). Network Settings: IP configuration, VLAN, QoS. Bluetooth: Pair/unpair devices, enable/disable. Display: Brightness, contrast, screensaver timeout. Security: Admin password, network authentication settings.

Connecting Devices

Network: LAN port to switch. PC: PC port to computer. Bluetooth: For mobile phones and headsets.

  1. Turn off phone before connecting wired accessories.
  2. For Bluetooth, enable pairing mode on phone and device.
  3. Select appropriate audio source in phone settings.

Tip: Use shielded Ethernet cables for best performance in electrically noisy environments.

Advanced Call Features

Supports hold, transfer, conference, forward, park.

  1. Make call: Dial number on keypad or select from directory.
  2. Hold: Press Hold soft key; resume by selecting held call.
  3. Transfer: During call, press Transfer, dial target number, press Transfer again.
  4. Conference: During call, press Conference, dial second party, press Conference to merge.
  5. Forward: Set call forward rules in call settings menu.
  6. Directory: Access personal and corporate directories.
  7. Call History: View missed, received, placed calls.
  8. Bluetooth Calling: Answer/make calls via paired mobile phone.

WARNING! Do not expose phone to liquids. Keep food and drinks away from device.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Independent volume controls for speaker, ringer, handset. Screen Magnification: Zoom function available in display settings. TTY Support: Configurable for teletypewriter devices.

Care & Cleaning

Unplug power and network cables before cleaning. Use slightly damp, lint-free cloth for touchscreen and body. Do not use abrasive cleaners or solvents.

CAUTION! Never spray liquids directly on phone. Ensure phone is completely dry before reconnecting power.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. ICES-003: Complies with Canadian EMI standards. CE Mark: Meets EU essential requirements. RoHS: Compliant with Restriction of Hazardous Substances directive. For support, visit www.cisco.com or contact Cisco Technical Assistance Center.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPoE/Power adapterCheck Ethernet cable and switch PoE capability; try power adapter.
No network connectionCable/DHCPVerify cable connections; check DHCP server availability; configure static IP if needed.
No audio on callsVolume/MuteCheck mute status; increase speaker volume; verify audio codec configuration.
Touchscreen not responsiveCalibrationRestart phone; perform touchscreen calibration in settings.
Bluetooth pairing failsDistance/InterferenceEnsure device is within 3 feet; reduce wireless interference; restart pairing.
Poor call qualityNetwork/ConfigurationCheck network QoS settings; ensure correct wideband codec is enabled.
Phone not registeringSIP credentials/ServerVerify username, password, and server address; check firewall settings.

Reset: Settings > System > Reset to factory defaults (requires admin password).

Service: Contact Cisco TAC or authorized service provider. Do not attempt internal repairs.

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