The Cisco IP Phone 303 is a single-line business IP phone designed for basic voice communication in an enterprise environment. It features a high-quality handset and speakerphone, support for Power over Ethernet (PoE), a dedicated Ethernet port for a PC connection, and integration with Cisco Unified Communications Manager. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.
Key components: Handset, Speakerphone, LCD display, Navigation button, Volume control, Ethernet ports, Power port.
| Feature | Description |
|---|---|
| Handset | High-quality receiver for private conversations |
| Speakerphone | Full-duplex speakerphone for hands-free communication |
| LCD display | 2-line monochrome display for call information and status |
| Navigation button | For menu navigation and selection |
| Volume control | Adjusts handset, speakerphone, and ringer volume |
| Ethernet ports (SW, PC) | Network connection (SW) and PC pass-through (PC) |
| Power port | For external power adapter (if PoE not used) |
| Mute button | Mutes the microphone |
| Headset port | For optional headset connection (2.5mm) |
| Message Waiting Indicator | LED indicates voicemail messages |
Unpack and inspect contents. Place phone on stable surface near network outlet.
WARNING! Use only approved power sources. Ensure cables are securely connected to avoid damage.
Power on phone; it will boot and register with Cisco Unified Communications Manager.
CAUTION! Do not disconnect during boot process. Allow phone to complete registration.
Access menu via Navigation button. Front buttons: Mute, Volume, Navigation, Message.
Basic Controls: Lift handset or press Speaker button to get dial tone. Use keypad to dial. Press Mute to disable microphone. Adjust volume with Volume button during call.
Settings Menu: Navigate using Navigation button. Options include Ring Type, Network Configuration (view only), User Preferences (contrast, language), Status (IP address, firmware).
Network: SW port to switch. PC: PC port to computer.
Tip: Verify link LEDs are lit on Ethernet ports. Green indicates active connection.
Basic telephony functions.
WARNING! Do not use phone with wet hands. Keep liquids away from device.
Visual Alert: Flashing Message LED for voicemail. Audio Adjustments: Independent volume control for ringer, handset, speaker. Headset Support: Connect compatible headset for hands-free operation.
Unplug power before cleaning. Use soft, dry cloth; do not use liquids or abrasive cleaners.
CAUTION! Avoid cleaning agents. Keep phone away from excessive heat, humidity, and dust.
FCC Part 15: Class B digital device; complies with limits for residential installation. CE marked for European compliance. Copyright © Cisco Systems, Inc. All trademarks are property of their respective owners. For support, visit www.cisco.com or contact Cisco Technical Assistance Center.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Phone not powering on | Power source | Check PoE switch or power adapter connection; try different outlet. |
| No dial tone | Network/registration | Verify Ethernet cable; check LCD for "Registered" status; restart phone. |
| Cannot hear caller | Volume/mute | Adjust volume; ensure mute is off; test with handset and speaker. |
| Caller cannot hear you | Microphone mute | Disable mute; ensure handset cord is fully connected. |
| Display is blank | Power/backlight | Check power; adjust display contrast in Settings menu. |
Reset: Unplug power, wait 10 seconds, reconnect. For factory reset, consult administrator.
Service: Cisco support: www.cisco.com/support. Refer to model number CP-303.